Kenmore 110.25132411 Washer Service Manual

The Kenmore 110.25132411 is a top-loading washing machine with a 4.5 cubic foot capacity, featuring multiple wash cycles, water temperature selections, and load size settings. This service manual provides detailed information for technicians on safety procedures, technical specifications, component locations, diagnostics, disassembly/assembly instructions, wiring diagrams, and troubleshooting. Below are key sections for safety, features, installation, operation, maintenance, and repair.

1. Safety Precautions 2. Model Specifications 3. Installation Instructions 4. Control Panel & Operation 5. Component Locations 6. Diagnostic Mode & Error Codes 7. Disassembly Procedures 8. Electrical System 9. Troubleshooting Guide 10. Parts List & Exploded Views 11. Warranty & Service Information

Safety Precautions

Before servicing, disconnect power and water supply. Use proper tools and personal protective equipment.

HazardPrecaution
Electrical ShockUnplug washer or disconnect circuit breaker before accessing internal components.
Moving PartsEnsure agitator and spin basket are completely stopped before reaching inside.
Hot SurfacesAllow motor and other components to cool before handling.
Water LeaksTurn off water supply valves before disconnecting hoses.
Chemical ExposureWear gloves when handling detergents or cleaning agents.

Model Specifications

Installation Instructions

Proper installation ensures optimal performance and prevents damage.

  1. Location: Place on level, solid floor near water supply and drain.
  2. Water Connections: Connect hot and cold hoses to corresponding faucets. Use new hoses; do not overtighten.
  3. Drain Hose: Secure to standpipe or laundry tub (maximum height 96 inches).
  4. Electrical: Plug into grounded 120V outlet. Do not use extension cord.
  5. Leveling: Adjust front leveling legs; ensure washer does not rock.
  6. Test Run: Run empty cycle to check for leaks and proper operation.

WARNING! Do not install where freezing temperatures may occur. Ensure all connections are secure to prevent leaks.

Control Panel & Operation

Front control panel includes cycle selector, temperature buttons, options, and start/pause.

Controls: POWER, CYCLE SELECTOR (Normal, Heavy, Delicates, etc.), TEMPERATURE (Hot, Warm, Cold), OPTIONS (Extra Rinse, Pre-Wash, Deep Fill), START/PAUSE, CANCEL/DRAIN & SPIN.

Operation: Load clothes, add detergent, select cycle and options, press START. LED displays time remaining and cycle status.

Special Features: Auto-Sensing Water Level, End-of-Cycle Signal, Lid Lock, Delay Start (up to 24 hours).

Component Locations

Key components and their locations for service access.

  1. Top Cabinet: Control board, user interface.
  2. Rear Panel: Drive motor, transmission, pump, inlet valve.
  3. Front/Bottom: Suspension rods, springs, shock absorbers.
  4. Inside Tub: Agitator, spin basket, lid switch.
  5. Base: Leveling legs, drain hose connection.

Tip: Refer to exploded views in Section 10 for detailed component relationships.

Diagnostic Mode & Error Codes

Enter diagnostic mode by pressing specific button sequences. Error codes indicate specific faults.

CodeDescriptionPossible Cause
F1Lid Switch FaultFaulty switch or wiring
F2Water Inlet FaultStuck valve, low pressure, clog
F3Drain FaultPump blockage, drain hose kink
F4Motor Control FaultMotor, control board, or harness issue
F5Temperature Sensor FaultSensor out of range
F6Communication ErrorControl panel to main board communication lost

Entering Diagnostics: Unplug washer, hold "Start" and "Cancel" buttons while plugging in. Release when LEDs flash.

Disassembly Procedures

Step-by-step instructions for accessing major components.

  1. Top Cabinet: Remove rear screws, slide top forward and lift off.
  2. Control Panel: Remove screws from inside top cabinet, disconnect harnesses.
  3. Agitator: Remove cap, undo bolt, lift straight up.
  4. Spin Basket: Remove agitator, then remove basket retaining nut (clockwise threads).
  5. Pump: Disconnect hoses and wiring, remove mounting bolts.
  6. Motor: Disconnect wiring, remove drive belt, unbolt from chassis.
  7. Transmission: Support tub, remove motor and pump, unbolt transmission.

CAUTION! Take pictures or notes during disassembly to aid reassembly. Keep hardware organized.

Electrical System

Wiring diagram and component testing procedures.

Main Components: Control Board (Part #W10404010), User Interface (Part #W10404011), Lid Switch, Water Inlet Valve, Drain Pump, Drive Motor, Temperature Sensor.

Testing: Use multimeter to check continuity and resistance. Unplug washer before testing.

Wiring Diagram: See Section 10 for complete schematic.

Troubleshooting Guide

SymptomPossible CauseCorrective Action
Washer won't startNo power, lid open, control lockCheck outlet, circuit breaker; ensure lid closed; reset control by unplugging for 5 minutes.
No water fillingWater supply off, clogged inlet screens, faulty valveTurn on water; clean inlet screens; test valve coils.
Water won't drainDrain hose clogged/kinked, pump blocked, faulty pumpClear hose; check for obstructions in pump; test pump.
Excessive vibration/noiseUnbalanced load, loose suspension, worn bearingsRedistribute load; check springs/shocks; inspect tub bearings.
Leaking waterLoose hose connections, damaged tub seal, cracked hoseTighten connections; inspect and replace seal or hose.
Clothes still wetDrain issue, pump fault, spin speed lowCheck drain system; ensure pump operates; test motor control.
Error codes displayedSee Section 7Enter diagnostic mode; interpret code; replace faulty component.

Parts List & Exploded Views

Key replacement parts with part numbers. Refer to official Sears PartsDirect for latest numbers.

Exploded Views: Diagrams showing assembly order and part relationships are available in the full PDF manual.

Warranty & Service Information

Limited warranty provided by manufacturer. Contact authorized service centers for repairs under warranty.

Warranty: 1-year limited warranty on parts and labor from date of purchase. Proof of purchase required.

Service: For technical support or to locate a service technician, visit www.searspartsdirect.com or call 1-800-469-4663.

Safety Notice: This manual is for qualified technicians. Incorrect repair can create safety hazards. Use only genuine Kenmore replacement parts.

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