The Kenmore 110.28132410 is a top-loading washing machine with a 4.0 cu. ft. capacity, featuring multiple wash cycles, water temperature selections, and load size settings. This service manual provides detailed information for technicians and qualified individuals on safety procedures, technical specifications, component identification, diagnostics, repair instructions, and maintenance. Below are key sections for safety, features, disassembly, troubleshooting, and parts replacement.
Before performing any service, disconnect the washer from the electrical power supply by unplugging it or turning off the circuit breaker. Allow the washer to cool if it has been in use. Release all water pressure and drain the machine before disassembling any water-carrying parts.
| Hazard | Precaution |
|---|---|
| Electrical Shock | Disconnect power before servicing. Verify with a voltmeter. |
| Hot Surfaces | Allow components (motor, heater) to cool before handling. |
| Moving Parts | Ensure the washer is completely stopped. Do not bypass safety interlocks. |
| Water Pressure/Leaks | Shut off water supply valves. Have a container ready for residual water. |
| Chemical Exposure | Wear gloves when handling detergents or cleaning agents from spills. |
| Sharp Edges | Use caution when handling sheet metal parts and cabinet panels. |
| Heavy Lifting | Use proper lifting techniques or assistance for heavy components like the transmission or tub. |
Locate the model and serial number plate on the rear panel or inside the lid. Specifications define the operational parameters of the unit.
General sequence for accessing internal components. Always disconnect power and water first.
WARNING! Label all wires and take photos during disassembly to aid reassembly. Keep hardware organized.
The electrical system includes the timer/control board, lid switch, water level pressure switch, water inlet valves, drive motor, and pump motor. Refer to the wiring diagram (Section 11).
Key Components:
Testing: Use a multimeter set to the appropriate scale (ohms for continuity, AC volts for live circuits).
The control panel consists of a mechanical timer or electronic touchpad, cycle selector knob, water temperature selector, and load size selector.
Mechanical Timer: A cam-operated switch assembly. If the washer stops mid-cycle, the timer motor may be faulty. Test timer motor for proper voltage and continuity.
Electronic Control Board: If equipped, diagnose by checking for power at the board input. Look for error codes (see Section 8). Resetting power may clear transient faults.
Switches & Selectors: Test cycle and temperature selector switches for continuity in their selected positions.
Replacement: When replacing the control panel or timer, ensure the new part number matches exactly. Reconnect all harnesses securely.
The drive system transfers power from the motor to the agitator and spin basket.
Ensures proper filling and draining of the wash tub.
This model may display fault conditions through blinking lights or specific agitator/spin sequences if it has an electronic control. For mechanical timer models, diagnosis is symptom-based.
| Symptom / Code Indication | Possible Cause | Diagnostic Action |
|---|---|---|
| No power, no lights | Power cord, outlet, house fuse/breaker, lid switch, wiring harness | Check voltage at outlet. Check continuity of power cord. Check lid switch. Inspect harness for damage. |
| Fills but does not agitate | Drive belt, motor coupling, timer, motor, transmission, agitator dogs | Listen for motor hum. Check belt/coupling. Test timer contacts for agitation circuit. Check motor windings. |
| Agitates but does not spin | Lid switch, drive belt, motor coupling, clutch, timer, brake mechanism | Test lid switch continuity. Inspect belt/coupling. Listen for motor during spin cycle. Check timer contacts for spin circuit. |
| Will not fill / slow fill | Water supply valves, inlet hoses/kinks, inlet valve screens, water pressure switch | Check water pressure at source. Clean inlet screens. Test water inlet valve coils. Listen for valve click. Test pressure switch tube for leaks. |
| Will not drain / slow drain | Drain hose kink/blockage, drain pump blocked/failed, foreign object in pump, timer | Check hose path. Remove pump and check for obstruction. Test pump motor windings. Check timer contacts for drain cycle. |
| Leaks water | Inlet hose connections, drain hose connections, pump seal, tub seal, over-sudsing | Identify source of leak. Tighten clamps. Inspect seals for wear. Use HE detergent to prevent over-sudsing. |
| Excessive noise/vibration | Unbalanced load, shipping bolts not removed, worn motor bearings, worn transmission, foreign object in tub | Redistribute load. Verify shipping bolts removed. Isolate noise source (motor vs. transmission). Check for objects between inner and outer tub. |
Step-by-step for frequent service tasks.
Replacing the Drive Belt: Gain access to the bottom of the washer. Release tension from the idler pulley (if equipped) or slide the motor. Remove the old belt. Route the new belt according to the diagram on the cabinet. Apply tension and secure the motor/idler.
Replacing the Water Inlet Valve: Disconnect power and water. Remove rear panel or console to access valves. Label hot and cold hoses. Disconnect hoses and wiring. Remove mounting screws. Install new valve, reconnect hoses (hot to hot, cold to cold) and wiring.
Replacing the Lid Switch: Disconnect power. Remove the cabinet top or console to access the switch mounted near the lid hinge. Disconnect the wire harness. Remove mounting screws. Install the new switch and reassemble.
Replacing the Pump: Place a pan underneath. Disconnect drain and possibly inlet hoses. Disconnect wiring. Remove mounting bolts. Install new pump, reconnect hoses and wiring. Check for leaks.
Replacing the Agitator Dogs/Cams: Remove the agitator cap (pry up). Remove the agitator bolt (may require a special socket). Lift off the agitator. Inside the agitator hub, replace the worn plastic cams or dogs. Reinstall the agitator and bolt.
Refer to the official Kenmore parts diagram for model 110.28132410 to identify part numbers. Common replacement parts include:
Note: Always use the model and serial number to look up the correct part numbers from an authorized parts supplier.
After completing repairs, reassemble the washer in reverse order of disassembly. Ensure all wires are routed away from moving parts and heat sources. All connectors must be fully seated. All screws and clamps must be tightened securely.
Final Check: Ensure the washer is level (adjust front legs) to prevent excessive vibration. Provide the user with a brief overview of the repair and any care instructions.