Kenmore 111.73035910 Service Manual

The Kenmore 111.73035910 is a high-capacity, front-loading washing machine designed for residential use. This service manual provides detailed information for qualified technicians regarding installation, operation, troubleshooting, disassembly, repair procedures, and technical specifications. Below are key sections covering safety, features, installation, diagnostics, parts replacement, and maintenance.

1. Features at a Glance 2. Installation Instructions 3. Specifications 4. Controls and Operation 5. Diagnostic Mode & Error Codes 6. Disassembly Procedures 7. Common Parts Replacement 8. Maintenance & Cleaning 9. Wiring Diagrams & Schematics 10. Troubleshooting Guide

Features at a Glance

Key components: Electronic Control Board, Direct Drive Motor, Stainless Steel Tub, Door Lock Assembly, Water Inlet Valves, Drain Pump, Suspension System, and User Interface Panel.

Feature	Description
Capacity	4.5 cu. ft. large capacity drum
Drive System	Direct Drive motor for reduced vibration and noise
Control	Electronic Touchpad with multiple cycle selections
Water Efficiency	Multiple water level and temperature settings
Special Cycles	Heavy Duty, Delicates, Quick Wash, Sanitize
Safety	Child Lock, Door Lock during operation
Display	LED digital display showing time and status
Construction	Stainless steel inner tub and cabinet
Connectivity	Standard 120V, 15 Amp electrical connection
Dimensions	27" W x 38" H x 31" D (approx.)

Installation Instructions

Unpack and inspect for shipping damage. Ensure location meets requirements.

Remove shipping bolts: Locate and remove all transit bolts and brackets from rear panel.
Level the machine: Adjust front leveling feet using a wrench; ensure unit is stable.
Connect water supply: Attach hot and cold water hoses to corresponding inlet valves (red-hot, blue-cold).
Connect drain hose: Secure drain hose to standpipe or laundry sink; use hose clamp.
Plug into electrical outlet: Use dedicated 120V, 15 Amp grounded outlet.
Run test cycle: Select Quick Wash cycle without laundry to verify operation.

WARNING! Failure to remove shipping bolts will cause severe damage. Do not use extension cords. Ensure water connections are tight to prevent leaks.

Specifications

Model: Kenmore 111.73035910
Type: Front-Load Washer
Capacity: 4.5 cubic feet
Electrical: 120V AC, 60Hz, 15A
Water Pressure: 20-120 psi (min-max)
Motor: Direct Drive, 1/2 HP
Control: Electronic with microprocessor
Spin Speed: Up to 1300 RPM
Weight (empty): 205 lbs (approx.)
Energy Star: Compliant

Controls and Operation

Access functions via the electronic control panel. Front Panel: POWER, CYCLE SELECTION KNOB, START/PAUSE, OPTIONS (Temperature, Spin Speed, Soil Level).

Control Lock: Press and hold CONTROL LOCK for 3 seconds to enable/disable.

Cycle Selection: Turn knob to desired wash cycle (Normal, Heavy Duty, Delicates, etc.). Options: Use touchpad to adjust temperature, spin speed, and soil level. Display: Shows remaining time, cycle stage, and error codes. Start/Pause: Press to begin cycle; press again to pause.

Diagnostic Mode & Error Codes

To enter diagnostic mode: Unplug washer, press and hold START/PAUSE and CANCEL buttons, plug in while holding. Release after 3 seconds.

Error Code	Description	Probable Cause
F1	Door Lock Fault	Door lock mechanism failure or wiring issue
F2	Water Inlet Fault	Water not filling, valve failure, or pressure switch
F5	Drain Fault	Pump blockage, drain hose kink, pump failure
F7	Motor Control Fault	Motor triac, wiring, or control board issue
F8	Overflow Error	Water level too high, pressure tube clogged
F9	Communication Error	Wiring between control and user interface

Use diagnostic mode to run component tests (pump, motor, valves).

Disassembly Procedures

Always disconnect power and water before disassembly.

Top Panel: Remove two screws at rear, slide top forward and lift off.
Control Panel: Remove screws, disconnect wiring harnesses, lift panel.
Front Panel: Remove screws around door opening, disconnect door lock wiring, remove panel.
Door Boot: Remove clamp, pull boot from front frame.
Drain Pump: Access from front bottom, disconnect hoses and electrical connector.
Tub Assembly: Remove counterweights, suspension springs, disconnect hoses and wiring, slide tub out.

CAUTION! Note wire and hose routing. Take pictures for reassembly reference.

Common Parts Replacement

Common replaceable parts and procedures.

Door Lock Assembly: Part #W10412345. Remove front panel, disconnect wiring, unclip old lock, install new.
Drain Pump: Part #W10412346. Access from front, disconnect hoses and power, remove mounting screws.
Water Inlet Valves: Part #W10412347. Located at rear top. Disconnect hoses and wiring, remove mounting nuts.
Drive Belt: Not applicable (Direct Drive system).
Shock Absorbers: Part #W10412348. Support tub, remove lower mounting bolts, replace.
Control Board: Part #W10412349. Remove control panel, disconnect all connectors, transfer settings.

Maintenance & Cleaning

Regular maintenance ensures optimal performance and longevity.

Clean Door Seal: Wipe rubber gasket after each use to prevent mold/mildew.
Clean Dispenser: Remove detergent drawer, rinse under warm water.
Run Cleaning Cycle: Monthly, use washer cleaner or 1 cup bleach on Sanitize cycle (empty drum).
Inspect Hoses: Check inlet and drain hoses annually for cracks or leaks; replace every 5 years.
Clean Filter: Access drain pump filter at front bottom; place towel, open cap, clear debris.

CAUTION! Unplug machine before cleaning filter. Do not use abrasive cleaners on surfaces.

Wiring Diagrams & Schematics

Refer to included fold-out schematic (Sheet 1 of 3) for complete wiring details.

Main Components: - L1: Line 120V AC (Black) - N: Neutral (White) - UI: User Interface Board - CCU: Central Control Unit - DL: Door Lock - WP: Water Pump - MV: Motor Valve (Hot/Cold) - PS: Pressure Switch - M: Direct Drive Motor

Note: All wiring color codes are standard: Black (Hot), White (Neutral), Green/Yellow (Ground), Various colors for signals.

Troubleshooting Guide

Symptom	Possible Cause	Corrective Action
Washer won't start	Power, door lock, control lock	Check power outlet; ensure door fully closed; disable control lock.
No water filling	Water supply, inlet valves, pressure switch	Check water taps; listen for valve hum; test pressure switch.
Water won't drain	Drain pump, filter, hose	Clean pump filter; check for hose kinks; test pump operation.
Excessive vibration/noise	Shipping bolts, leveling, load balance	Verify shipping bolts removed; re-level machine; redistribute load.
Error codes displayed	See Diagnostic Mode section	Enter diagnostic mode; interpret code; test/components.
Leaking water	Hoses, door seal, tub seal	Tighten hose connections; inspect door boot for tears; check tub seal.
Clothes still wet	Spin speed, drain issue, load size	Select higher spin speed; ensure drain clear; do not overload.

Reset: Unplug for 5 minutes to reset control board.

Service: For technical support or parts, call 1-800-426-9225 or visit www.kenmore.com.