Kenmore 385 Service Manual

The Kenmore 385 is a household appliance requiring professional servicing. This manual provides essential information for qualified technicians, including safety precautions, technical specifications, disassembly/assembly procedures, troubleshooting guides, wiring diagrams, and parts lists. Below are key sections covering preparation, diagnostics, repair, and maintenance.

1. Safety Precautions 2. Model Identification & Specifications 3. Tools & Test Equipment 4. Disassembly Procedures 5. Component Testing & Diagnostics 6. Troubleshooting Flowcharts 7. Electrical Schematics 8. Parts List & Exploded Views 9. Reassembly & Calibration 10. Performance Verification 11. Warranty & Service Notes

Safety Precautions

Before servicing, disconnect power and follow safety protocols.

HazardPrecaution
Electrical ShockUnplug unit; verify no voltage with meter before touching components.
Sharp EdgesWear cut-resistant gloves when handling internal parts.
Hot SurfacesAllow unit to cool completely before disassembly.
Chemical ExposureUse ventilation when handling refrigerants or cleaning agents.
Heavy PartsLift with proper technique; use assistance for bulky components.

Model Identification & Specifications

Locate model/serial number plate on rear or side panel.

WARNING! Verify model number before ordering parts.

Tools & Test Equipment

Required tools for service:

  1. Multimeter (digital)
  2. Nut drivers & socket set
  3. Screwdrivers (flat & Phillips)
  4. Pliers (needle-nose, slip-joint)
  5. Manifold gauge set (if refrigeration system)
  6. Leak detector
  7. Vacuum pump
  8. Torque wrench

CAUTION! Use insulated tools when working near live circuits.

Disassembly Procedures

Step-by-step removal of covers and components.

  1. Unplug unit and remove external panels (screws at rear/sides).
  2. Label wires and connectors before disconnecting.
  3. Remove control panel assembly (release clips, disconnect ribbon cable).
  4. Access internal components (motor, compressor, boards) by removing mounting brackets.
  5. Document screw locations and orientation of parts.

Tip: Take photos during disassembly for reference during reassembly.

Component Testing & Diagnostics

Test procedures for key components.

ComponentTest MethodExpected Value
CompressorResistance between terminals[Specify ohms]
ThermostatContinuity at set temperatureClosed circuit when cold
Motor WindingsInsulation resistance to ground>1 MΩ
Control BoardInput/output voltage testRefer to schematic
Heating ElementContinuity and resistance[Specify ohms]

Troubleshooting Flowcharts

Diagnostic guides for common symptoms.

  1. Unit not powering on: Check outlet, power cord, fuse, main board.
  2. No cooling/heating: Verify thermostat, compressor/heat element, refrigerant charge.
  3. Unusual noise: Inspect fan, motor bearings, loose components.
  4. Error codes displayed: Refer to code chart in control panel section.
  5. Water leakage: Check drain line, seals, internal condensation.

WARNING! Do not bypass safety devices during testing.

Electrical Schematics

Wiring diagram for Kenmore 385 (simplified representation).

Main Circuit: Power entry → Main fuse → Control board → Loads (compressor, fan, heater).

Control Circuit: User inputs → Microprocessor → Relays/drivers → Components.

Grounding: Ensure all grounds are secure to chassis.

Note: For full schematic, refer to separate fold-out diagram included with manual.

Parts List & Exploded Views

Key replacement parts (partial list).

Part NumberDescriptionQty
385-001Control Board Assembly1
385-002Compressor1
385-003Fan Motor1
385-004Thermostat1
385-005Door Gasket1

Exploded View: Diagram showing assembly relationship of all parts.

Reassembly & Calibration

Reverse disassembly steps with attention to detail.

  1. Install components in reverse order of removal.
  2. Torque fasteners to specified values (see specifications).
  3. Reconnect all wires and connectors securely.
  4. Calibrate thermostat/temperature controls per procedure.
  5. Verify door seals and alignment.

CAUTION! Do not pinch wires or overtighten screws.

Performance Verification

Post-repair testing checklist.

Tip: Allow unit to run for full cycle before returning to customer.

Warranty & Service Notes

Service guidelines and warranty information.

ItemDetails
Warranty Period1 year parts and labor from date of repair
Service TagsComplete all fields on service tag attached to unit
Parts WarrantyReplaced parts covered for 90 days
DocumentationRecord model, serial, symptoms, repairs, parts used
Support ContactKenmore Service: 1-800-xxx-xxxx

Reset Service Indicator: If equipped, follow procedure to clear service code.

Disclaimer: This manual for qualified technicians only. User repairs may void warranty.

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