The Kenmore 385 is a household appliance requiring professional servicing. This manual provides essential information for qualified technicians, including safety precautions, technical specifications, disassembly/assembly procedures, troubleshooting guides, wiring diagrams, and parts lists. Below are key sections covering preparation, diagnostics, repair, and maintenance.
Before servicing, disconnect power and follow safety protocols.
| Hazard | Precaution |
|---|---|
| Electrical Shock | Unplug unit; verify no voltage with meter before touching components. |
| Sharp Edges | Wear cut-resistant gloves when handling internal parts. |
| Hot Surfaces | Allow unit to cool completely before disassembly. |
| Chemical Exposure | Use ventilation when handling refrigerants or cleaning agents. |
| Heavy Parts | Lift with proper technique; use assistance for bulky components. |
Locate model/serial number plate on rear or side panel.
WARNING! Verify model number before ordering parts.
Required tools for service:
CAUTION! Use insulated tools when working near live circuits.
Step-by-step removal of covers and components.
Tip: Take photos during disassembly for reference during reassembly.
Test procedures for key components.
| Component | Test Method | Expected Value |
|---|---|---|
| Compressor | Resistance between terminals | [Specify ohms] |
| Thermostat | Continuity at set temperature | Closed circuit when cold |
| Motor Windings | Insulation resistance to ground | >1 MΩ |
| Control Board | Input/output voltage test | Refer to schematic |
| Heating Element | Continuity and resistance | [Specify ohms] |
Diagnostic guides for common symptoms.
WARNING! Do not bypass safety devices during testing.
Wiring diagram for Kenmore 385 (simplified representation).
Main Circuit: Power entry → Main fuse → Control board → Loads (compressor, fan, heater).
Control Circuit: User inputs → Microprocessor → Relays/drivers → Components.
Grounding: Ensure all grounds are secure to chassis.
Note: For full schematic, refer to separate fold-out diagram included with manual.
Key replacement parts (partial list).
| Part Number | Description | Qty |
|---|---|---|
| 385-001 | Control Board Assembly | 1 |
| 385-002 | Compressor | 1 |
| 385-003 | Fan Motor | 1 |
| 385-004 | Thermostat | 1 |
| 385-005 | Door Gasket | 1 |
Exploded View: Diagram showing assembly relationship of all parts.
Reverse disassembly steps with attention to detail.
CAUTION! Do not pinch wires or overtighten screws.
Post-repair testing checklist.
Tip: Allow unit to run for full cycle before returning to customer.
Service guidelines and warranty information.
| Item | Details |
|---|---|
| Warranty Period | 1 year parts and labor from date of repair |
| Service Tags | Complete all fields on service tag attached to unit |
| Parts Warranty | Replaced parts covered for 90 days |
| Documentation | Record model, serial, symptoms, repairs, parts used |
| Support Contact | Kenmore Service: 1-800-xxx-xxxx |
Reset Service Indicator: If equipped, follow procedure to clear service code.
Disclaimer: This manual for qualified technicians only. User repairs may void warranty.