Kenmore 800 Series Washer Repair Manual

The Kenmore 800 Series Washer is a high-efficiency top-loading washing machine known for its robust performance, multiple wash cycles, and energy-saving features. This manual provides comprehensive guidance for troubleshooting, maintenance, and repair of common issues such as drainage problems, spin cycle failures, water inlet errors, and control panel malfunctions. Below are key sections covering safety, components, diagnostics, step-by-step repairs, and preventive maintenance.

1. Safety Precautions 2. Model Identification & Specifications 3. Tools & Parts Required 4. Common Symptoms & Diagnostics 5. Step-by-Step Repair Procedures 6. Error Code Reference 7. Preventive Maintenance 8. Wiring Diagrams 9. Reassembly & Testing 10. Warranty & Support

Safety Precautions

Before attempting any repair, ensure personal safety and prevent damage to the appliance.

Disconnect Power: Unplug the washer from the electrical outlet or turn off the circuit breaker.
Water Supply: Shut off both hot and cold water inlet valves.
Drain Water: Use drain hose or pump to remove residual water from the tub.
Use Proper Tools: Employ insulated tools and wear safety gloves/glasses.
Secure Unit: Ensure washer is stable and not resting on hoses or cords.

WARNING! Risk of electric shock, flooding, or injury. Do not bypass safety procedures.

Model Identification & Specifications

Locate the model and serial number on the rear panel or inside the lid. Key specifications for Kenmore 800 Series:

Feature	Description
Capacity	4.5 - 5.3 cu. ft. (varies by model)
Motor Type	Direct Drive or Belt-Driven
Control Type	Electronic (Digital Display) or Mechanical
Voltage	120V AC, 60Hz
Water Pressure	20-120 psi (minimum/maximum)
Dimensions (HxWxD)	Approx. 43" x 27" x 28"
Weight	150-180 lbs (empty)
Cycle Options	Normal, Heavy Duty, Delicates, Quick Wash, Sanitize
Agitator Type	Impeller or Dual-Action

Tools & Parts Required

Common tools and replacement parts for most repairs.

Tools: Multimeter, Phillips & Flathead Screwdrivers, Adjustable Wrench, Pliers, Nut Drivers, Putty Knife, Socket Set, Torx Drivers.
Common Parts: Water Inlet Valve, Drain Pump, Drive Belt, Motor Coupling, Lid Switch, Door Lock Assembly, Control Board, Shock Absorbers, Tub Bearings, Hoses.
Consumables: Grease, Threadlocker, Replacement Clamps.

Tip: Verify part numbers using your model number before ordering.

Common Symptoms & Diagnostics

Use this table to identify likely causes based on symptoms.

Symptom	Possible Causes	Initial Checks
Washer won't start/power	Power supply, lid switch, control board, wiring	Check outlet, inspect lid switch continuity, test control board fuses.
No water filling	Water inlet valves, pressure switch, hoses, control	Verify water supply, listen for valve hum, test valve coils.
Water won't drain	Drain pump, clog, drain hose, pump filter	Check for obstructions, test pump motor, clean filter.
Excessive vibration/noise	Unbalanced load, shock absorbers, tub bearings, foreign objects	Redistribute load, inspect shocks, check for coins/debris.
Not spinning	Drive belt, motor coupling, lid switch, motor control	Inspect belt for wear, check coupling, test lid switch.
Error codes displayed	Sensor failures, overload, communication errors	Refer to Error Code section for specific code meaning.

Step-by-Step Repair Procedures

Detailed instructions for common repairs.

Replacing the Lid Switch:
- Unplug washer and remove top panel (rear screws).
- Locate switch near door hinge; disconnect wires.
- Remove mounting screws, install new switch, reconnect wires.
- Reassemble and test.
Replacing Water Inlet Valves:
- Shut off water, disconnect hoses, and remove rear access panel.
- Label and disconnect wire harnesses from valves.
- Remove mounting nuts, replace valves, reconnect hoses and wires.
- Restore water and check for leaks.
Replacing Drain Pump:
- Place towel to catch residual water, access pump from front or bottom.
- Disconnect hoses and electrical connector.
- Remove mounting bolts, install new pump, reconnect.
- Run drain cycle to test.
Replacing Drive Belt/Motor Coupling:
- Tip washer back (with assistance) to access underside.
- For belt: Loosen motor mounts, slip off old belt, install new.
- For coupling: Remove motor, replace plastic/rubber coupling, reassemble.

CAUTION! Follow steps in order. Take photos during disassembly for reference.

Error Code Reference

Digital display codes and their meanings (common codes).

Code	Description	Action
F1 / E1	Water inlet timeout	Check water supply, inlet valves, pressure switch.
F2 / E2	Drain error	Clear drain pump/hose blockage, test pump.
F5 / E5	Door/lid lock error	Inspect lock mechanism and wiring.
F7 / E7	Motor control fault	Test motor, control board, connections.
F8 / E8	Overflow detected	Check water level sensor, hose connections.
F9 / E9	Unbalanced load	Redistribute laundry, check suspension.

Note: Codes may vary by specific model. Consult model-specific guide if code not listed.

Preventive Maintenance

Regular maintenance to extend washer life and prevent failures.

Monthly: Clean detergent dispenser, wipe door seal, run clean cycle with washer cleaner.
Quarterly: Inspect hoses for cracks/bulges, clean drain pump filter, check for leaks.
Annually: Verify leveling, inspect shock absorbers, lubricate moving parts if specified.
As Needed: Use high-efficiency (HE) detergent only, avoid overloading, leave door/lid open between cycles to prevent mold.

Tip: Keep area around washer dry and ventilated.

Wiring Diagrams

Reference for electrical connections (simplified overview).

Main Power Circuit: Line (Black) to control board, Neutral (White) to board/motor, Ground (Green).
Control Board Connectors: J1 (Display), J2 (Motor), J3 (Sensors), J4 (Valves/Pump).
Sensor Locations: Lid switch (series with start circuit), pressure switch (tub level), temperature sensor (if equipped).

WARNING! Always disconnect power before testing circuits. Use multimeter for continuity/voltage checks.

Reassembly & Testing

After repair, ensure proper reassembly and function.

Reverse disassembly steps, ensuring all connectors are secure and panels aligned.
Restore power and water supply.
Run a test cycle (empty or with small load) to verify:
- Proper filling, agitating, draining, spinning.
- No unusual noises, leaks, or error codes.
- All controls and displays function correctly.
If issues persist, re-check diagnostics or consult professional service.

Final Check: Ensure all tools and parts are removed from interior and underside.

Warranty & Support

Kenmore 800 Series typically includes a 1-year limited parts warranty and 10-year tub warranty. Proof of purchase required.

For Service: Contact Sears Home Services at 1-800-469-4663 or schedule online.
For Parts: Use genuine Kenmore parts from Sears PartsDirect or authorized dealers.
Online Resources: Manuals, diagrams, and videos at www.searspartsdirect.com.
Safety Recall Check: Verify at www.kennmore.com or www.cpsc.gov.