Kenmore Dishwasher Troubleshooting Manual

This manual provides troubleshooting guidance for common issues with Kenmore dishwashers. It covers symptoms, possible causes, and corrective actions for problems related to cleaning performance, drainage, noise, electrical functions, and more. Below are key sections for safety, common problems, step-by-step diagnostics, maintenance tips, and when to contact service.

1. Safety Precautions 2. Common Problems & Solutions 3. Step-by-Step Diagnostics 4. Maintenance & Care 5. Error Code Reference 6. Parts & Accessories 7. Warranty Information 8. Contact & Support

Safety Precautions

Before troubleshooting, ensure safety by disconnecting power and water supply.

Turn off dishwasher at circuit breaker or unplug from outlet.
Turn off water supply valve under sink or behind dishwasher.
Allow dishwasher to cool if recently used to avoid steam burns.
Wear protective gloves when handling sharp objects or cleaning agents.

WARNING! Do not attempt repairs on electrical components without proper training. Contact a qualified technician for complex issues.

Common Problems & Solutions

Key issues: poor cleaning, no power, water not draining, unusual noise, leaks, and error codes.

Symptom	Possible Cause	Corrective Action
Dishes not clean	Clogged spray arms, low water temperature, incorrect detergent	Clean spray arm holes; ensure water heater set to 120°F; use recommended detergent.
No power/not starting	Tripped circuit breaker, door not latched, control lock on	Reset breaker; ensure door closed securely; check for control lock activation.
Water not draining	Clogged drain hose or filter, garbage disposal blocked	Clean filter and drain hose; check disposal connection.
Leaking water	Door seal damaged, loose hose connections, overfilling	Inspect and replace door gasket; tighten hose clamps; check float switch.
Unusual noise	Foreign object in pump, spray arm hitting dishes, worn motor bearings	Remove debris from pump; rearrange dishes; contact service for motor issues.
Detergent not dispensing	Clogged dispenser, worn latch, using wrong detergent type	Clean dispenser compartment; check latch mechanism; use pods or liquid as recommended.

Step-by-Step Diagnostics

Follow these steps to identify and resolve issues systematically.

Check power supply: Ensure dishwasher is plugged in and circuit breaker is on.
Inspect water supply: Verify water valve is open and inlet hose is not kinked.
Clean filter and spray arms: Remove lower rack; clean filter assembly and spray arm holes.
Test drain function: Manually advance cycle to drain; listen for pump operation.
Reset control panel: Turn off power for 5 minutes; restart to clear error codes.
Run diagnostic cycle: Consult model-specific manual for built-in test mode.

Tip: Refer to your model's user manual for specific diagnostic codes and procedures.

Maintenance & Care

Regular maintenance prevents common problems and extends dishwasher life.

Monthly cleaning: Run empty cycle with vinegar or dishwasher cleaner to remove buildup.
Filter maintenance: Clean filter assembly weekly to prevent clogs.
Spray arm inspection: Check for obstructions monthly; ensure arms rotate freely.
Door seal care: Wipe seal with damp cloth to prevent mold and ensure tight closure.
Detergent use: Use recommended amount; avoid overfilling dispenser.
Rinse aid: Refill rinse aid reservoir regularly for better drying and spot prevention.

CAUTION! Do not use abrasive cleaners or sharp objects on interior surfaces.

Error Code Reference

Common error codes for Kenmore dishwashers and their meanings.

Code	Description	Action
F1, F2	Water heating issue	Check heating element; ensure water temperature adequate.
F3, F4	Water fill problem	Inspect water inlet valve and hose for kinks/blockages.
F5, F6	Drain issue	Clean drain hose and filter; check pump operation.
F7, F8	Motor/control fault	Reset power; if persists, contact service.
F9, F0	Door switch/sensor error	Ensure door latches properly; check switch alignment.

Note: Error codes vary by model. Consult your specific model manual for accurate interpretation.

Parts & Accessories

Common replacement parts for Kenmore dishwashers.

Filters: Upper and lower filter assemblies.
Spray arms: Upper and lower spray arms.
Door gasket: Rubber seal for door.
Heating element: For water heating and drying.
Drain pump: Motor assembly for draining water.
Detergent dispenser: Latch and compartment assembly.
Racks: Upper and lower dish racks; roller wheels.
Control panels: Touchpad or button panels.

Tip: Use genuine Kenmore parts for compatibility and warranty coverage.

Warranty Information

Kenmore dishwashers typically include limited warranties covering parts and labor.

Standard warranty: 1-year full warranty on parts and labor from date of purchase.
Extended coverage: Optional extended service plans available for purchase.
What's covered: Defects in materials or workmanship under normal use.
What's not covered: Damage from misuse, improper installation, or unauthorized repairs.
Claim process: Contact Kenmore service with model/serial number and proof of purchase.

Note: Warranty terms vary by model and region. Check your purchase documentation for specifics.

Contact & Support

For further assistance, use the following resources.

Customer Service: 1-800-422-1230 (Kenmore support line).
Online Support: www.kenmore.com - access manuals, FAQs, and live chat.
Service Request: Schedule repair through website or phone.
Parts Ordering: Order genuine parts at www.kenmoreparts.com.
Model Information: Locate model and serial number on dishwasher door frame.

Hours: Mon-Fri 8am-8pm EST, Sat 9am-6pm EST.