Kenmore Elite 795.74023.411 Service Manual

The Kenmore Elite 795.74023.411 is a high-performance refrigerator featuring advanced cooling technology, digital temperature controls, ice and water dispensers, adjustable shelving, and energy-efficient operation. This service manual provides detailed information for qualified technicians on safety procedures, technical specifications, component identification, diagnostics, repair instructions, and maintenance guidelines. Below are key sections for safe servicing, features, disassembly, troubleshooting, and parts replacement.

1. Safety Precautions 2. Model Identification & Specifications 3. Component Overview & Access 4. Disassembly Instructions 5. Electrical System Diagnostics 6. Refrigeration System 7. Ice & Water System 8. Control System & User Interface 9. Error Codes & Troubleshooting 10. Parts List & Diagrams 11. Reassembly & Performance Check

Safety Precautions

Before servicing, read all safety warnings. Disconnect power before accessing electrical components.

HazardPrecaution
Electrical ShockUnplug unit or disconnect power at circuit breaker. Verify with voltmeter.
RefrigerantUse proper recovery equipment. Avoid open flames. Wear safety glasses.
Sharp EdgesWear cut-resistant gloves when handling evaporator coils or sheet metal.
Heavy ComponentsUse assistance when lifting compressor or condenser assembly.
Moving PartsEnsure all fans are stopped before servicing.

WARNING! Only qualified technicians should perform repairs described in this manual.

Model Identification & Specifications

Locate model and serial number on label inside fresh food compartment.

Component Overview & Access

Key serviceable components: Compressor, condenser coils, evaporator fans, damper assembly, ice maker, water valve, control board.

  1. Base Grille: Remove screws and pull forward to access compressor compartment.
  2. Rear Access Panel: Inside freezer, remove screws to access evaporator and fans.
  3. Dispenser Control Panel: Remove trim and screws from front facade.
  4. Water Filter Housing: Located in upper right fresh food compartment.

Tip: Take photos during disassembly for reassembly reference.

Disassembly Instructions

General sequence for major component access.

  1. Unplug refrigerator and remove food/ shelves.
  2. Remove base grille (snap clips and screws).
  3. For evaporator access: Remove freezer interior panels and insulation.
  4. For control board: Remove rear cover at top of refrigerator section.
  5. For dispenser: Remove door trim and front panel screws.

CAUTION! Label all wires and connectors. Handle door gaskets carefully to avoid tears.

Electrical System Diagnostics

Use multimeter to test components. Refer to wiring diagram (Section 11).

ComponentTest ProcedureExpected Reading
CompressorCheck resistance between terminals.See tech sheet (typically 5-20 Ω between run/start).
Evaporator Fan MotorCheck for continuity.Continuity present.
Defrost HeaterCheck resistance.20-40 Ω.
Water Inlet ValveCheck solenoid coil resistance.200-500 Ω.
ThermistorsCheck resistance at known temperature.Refer to temperature/resistance chart.

Refrigeration System

Sealed system includes compressor, condenser, evaporator, capillary tube.

WARNING! System contains high pressure. Follow EPA guidelines for refrigerant handling.

Ice & Water System

Components: Water inlet valve, filter, ice maker assembly, water dispenser switch, tubing.

  1. No Ice/Water: Check water supply, filter, inlet valve, and pressure.
  2. Ice Maker Not Cycling: Test mold thermostat and motor module.
  3. Dispenser Slow/Leaking: Inspect water tank and dispenser valve.
  4. Replace Water Filter: Turn filter to unlock, pull out. Insert new, turn to lock.

Tip: Flush system after filter replacement to clear air.

Control System & User Interface

Main control board (Part # WPY310972) manages temperatures, defrost, dispenser functions.

Interface: Digital display shows set/actual temperatures, filter status, error codes.

Reset: Unplug for 5 minutes to reset control board.

Calibration: Enter service mode (press specific button sequence) to calibrate thermistors.

Error Codes & Troubleshooting

Code DisplayDescriptionCorrective Action
FF / F1Freezer Thermistor FaultCheck wiring, resistance. Replace thermistor if out of range.
RF / F2Fresh Food Thermistor FaultCheck wiring, resistance. Replace thermistor if out of range.
dFDefrost ErrorCheck defrost heater, thermostat, ADC board. Test for continuity.
PFPower FailureIndicates recent power interruption. Reset if necessary.
ICE / I5Ice Maker Communication FaultCheck harness connection between main board and ice maker.

Note: Clearing codes may require power cycle after repair.

Parts List & Diagrams

Refer to exploded-view diagrams for part numbers and assembly relationships.

Ordering: Use full model number when ordering parts.

Reassembly & Performance Check

After repair, verify operation.

  1. Reassemble in reverse order of disassembly. Ensure all connectors are secure.
  2. Plug in unit. Listen for compressor and fan operation.
  3. Check temperatures: Fresh food should reach 37°F (3°C), Freezer 0°F (-18°C) within 24 hours.
  4. Test ice maker cycle and water dispenser flow.
  5. Verify no error codes on display.
  6. Check for leaks (water, refrigerant).

Final Step: Provide customer with brief operation overview and confirm filter status light is reset.

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