The Kenmore Elite HE3 is a high-efficiency electric or gas dryer known for its large capacity, multiple drying cycles, and advanced moisture sensing technology. This repair manual covers safety precautions, diagnostic procedures, common troubleshooting steps, and part replacement guides for models in the HE3 series. Below are key sections for safety, features, diagnostics, repair procedures, and maintenance.
Before attempting any repair, disconnect power at the circuit breaker or unplug the dryer. Allow time for components to cool. Wear appropriate personal protective equipment (PPE).
| Hazard | Precaution |
|---|---|
| Electrical Shock | Verify power is disconnected with a multimeter before touching terminals. |
| High Temperature | Do not touch heating element, exhaust duct, or motor immediately after use. |
| Gas Leaks (Gas Models) | Check for leaks with soap solution after reconnecting gas line. Do not use open flame. |
| Moving Parts | Ensure drum is completely stopped before reaching inside. |
| Sharp Edges | Wear gloves when handling internal sheet metal or drum baffles. |
Locate the model and serial number tag on the dryer frame near the door opening or on the rear panel.
WARNING! Verify you have the correct repair manual for your specific model number. Using incorrect procedures can cause damage or injury.
Basic tools required for most repairs.
The control panel may display error codes to aid troubleshooting.
| Code | Description | Likely Cause |
|---|---|---|
| F1 | Control Board Failure | Faulty main control or user interface board. |
| F2 | Thermistor Open/Short | Failed temperature sensor or wiring. |
| F5 | Blower Motor Issue | Obstructed airflow, faulty motor, or blocked vent. |
| F7 | Heating Element Fault (Electric) | Open heating element or thermal fuse. |
| F9 | Gas Ignition Failure (Gas Models) | Faulty igniter, gas valve, or flame sensor. |
General steps to access internal components.
Tip: Take photos during disassembly to aid reassembly. Keep screws organized.
Use a multimeter set to Ohms (Ω) for continuity tests (power disconnected).
Thermal Fuse: Should show continuity (0-1 Ω). Infinite resistance means blown fuse.
Heating Element (Electric): Should show 10-50 Ω. Check for continuity to ground (should be infinite).
Drive Motor Windings: Check between common, start, and run terminals for expected resistance per manual.
Door Switch: Should show continuity when door is closed, open circuit when door is open.
Moisture Sensor Bars: Clean with rubbing alcohol; test for continuity.
Electric Models:
Gas Models:
CAUTION! On gas models, always perform a leak check after any repair involving gas lines.
For noisy operation or drum not turning.
Symptoms: No display, unresponsive buttons, cycles not starting.
Reset: Unplug dryer for 5 minutes to perform a hard reset on the electronic controls.
After repair, reassemble in reverse order of disassembly.
Final Check: Ensure lint filter is clean and exterior vent is unobstructed.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Dryer won't start | Power, door switch, start switch | Check circuit breaker, test door switch, test start switch on control panel. |
| No heat (Electric) | Element, thermal fuses, thermostat | Test heating element continuity, test thermal fuses and high-limit thermostat. |
| No heat (Gas) | Igniter, gas valve, flame sensor | Test igniter, verify gas supply, clean or replace flame sensor. |
| Drum not turning | Belt, motor, idler pulley | Inspect belt, test motor windings, check idler pulley for seizure. |
| Clothes remain damp | Moisture sensors, venting, heating | Clean moisture sensor bars, check for restricted venting, verify heat is produced. |
| Excessive noise | Rollers, glides, foreign objects | Inspect drum support rollers and rear glides, check for objects in blower fan. |
Service Contact: For professional service or genuine Kenmore parts, call 1-800-422-1230 or visit www.searspartsdirect.com.