The Kenmore Elite Refrigerator Service Manual provides comprehensive technical information for authorized service personnel. It covers diagnostics, repair procedures, parts identification, and maintenance for various Kenmore Elite refrigerator models. This manual is intended for qualified technicians with proper training and tools. Below are key sections for safety, model identification, component overview, troubleshooting, disassembly, and parts replacement.
Before servicing, disconnect power and follow all safety guidelines.
| Hazard | Precaution |
|---|---|
| Electrical Shock | Unplug unit or disconnect at circuit breaker before accessing internal components. |
| Refrigerant | Use proper recovery equipment. Avoid open flames; refrigerant can produce toxic gas. |
| Sharp Edges | Wear cut-resistant gloves when handling evaporator coils, sheet metal, or brackets. |
| Heavy Components | Use assistance when lifting compressors, condensers, or door assemblies. |
| Moving Parts | Ensure fans are stopped before working near evaporator or condenser fans. |
Locate model and serial number on label inside refrigerator compartment or on side panel.
WARNING! Always verify model number before ordering parts. Incorrect parts can cause damage or safety hazards.
Key system components and their functions.
CAUTION! Handle electronic components with ESD protection.
Systematic approach to common complaints.
No Cooling: Check power > listen for compressor > verify fans running > check for frost on evaporator > test sensors > measure pressures.
Excessive Frost/Icing: Check door seal > verify defrost cycle > test defrost heater, thermostat, and defrost control board.
Water Leak: Inspect drain pan > check drain tube for clog > examine water line connections (ice maker/dispenser models).
Unusual Noise: Identify source: fan (evaporator/condenser), compressor, ice maker cycle, or rattling from loose components.
Dispenser Not Working: Check water pressure, inlet valve, switch assembly, and control board signals.
Step-by-step removal of panels and components for access.
Tip: Take photos during disassembly and organize screws for reassembly.
Circuit diagrams for specific models are included in manual appendix.
WARNING! Always disconnect power before performing continuity or resistance checks.
Procedures requiring EPA Section 608 certification.
WARNING! Only certified technicians may perform refrigerant handling. Follow all EPA regulations.
Electronic diagnostics.
Control Board Inputs/Outputs: Verify sensor voltages, relay clicks for compressor and fans.
Sensor Testing: Measure resistance of fresh food, freezer, evaporator, and ambient thermistors; compare to temperature/resistance chart.
Board Replacement: Ensure exact part number match. Transfer any configuration jumpers or settings.
Reference diagrams with call-out numbers for all serviceable parts.
CAUTION! Use genuine Kenmore Elite parts for warranty compliance and proper fit.
| Step | Procedure | Verification |
|---|---|---|
| Reassembly | Reverse disassembly steps. Ensure all seals and gaskets are properly seated. | No gaps, panels flush, all screws tightened. |
| Power On | Restore power. Listen for startup sequence. | Compressor and fans should start. No error codes. |
| Temperature Pull-down | Monitor compartment temperatures with thermometers. | Freezer should reach 0°F (-18°C), Fresh Food 37°F (3°C) within 24 hours. |
| Defrost Cycle Test | Force defrost via diagnostic mode or wait for automatic cycle. | Heater should energize and terminate, ice should melt. |
| Final Check | Verify all functions: lights, dispenser, ice maker (if equipped), door alarms. | All customer-accessible features operational. |
Documentation: Record model, serial number, error codes found, parts replaced, and final performance data on service report.
Service Support: 1-800-422-1230; www.kenmore.com/service