Kenmore Elite Stove Manual Warranty

The Kenmore Elite Stove Warranty provides coverage for your appliance, ensuring protection against manufacturing defects and certain component failures. This document outlines the warranty terms, coverage periods for different parts, registration information, and steps to make a claim. Below are key sections detailing warranty specifics, registration, exclusions, and support contacts.

1. Warranty Coverage Summary 2. Registration & Activation 3. Parts & Labor Coverage 4. Warranty Exclusions 5. Making a Warranty Claim 6. Authorized Service Providers 7. Extended Warranty Options 8. Care & Maintenance Requirements 9. Regulatory & Compliance Information 10. Frequently Asked Questions

Warranty Coverage Summary

Kenmore Elite Stoves come with a limited warranty that covers defects in materials and workmanship. Coverage varies by component.

ComponentCoverage PeriodDetails
Cooktop & Burners1 Year FullCovers replacement of defective burners, grates, and cooktop surfaces
Oven & Broiler1 Year FullIncludes oven cavity, heating elements, and broiler components
Control Panel & Electronics1 Year FullCovers digital displays, touch controls, and electronic boards
Warranty RegistrationRequired for full termMust register within 90 days of purchase
Extended ProtectionAvailable for purchaseExtends coverage up to 5 years total

Registration & Activation

Register your Kenmore Elite Stove to activate warranty coverage and receive support updates.

  1. Locate model and serial number: Found on rating plate inside oven door or on back of unit.
  2. Register online: Visit Kenmore website and enter purchase details.
  3. Mail registration: Complete and mail warranty card included in manual.
  4. Keep proof of purchase: Retain receipt for warranty validation.

IMPORTANT! Failure to register may limit warranty coverage. Register within 90 days of purchase.

Parts & Labor Coverage

Standard warranty includes both parts and labor for covered components during initial period.

Warranty Exclusions

The warranty does not cover certain conditions and damages.

  1. Normal wear and tear: Including scratches, discoloration, or minor cosmetic issues.
  2. Improper installation: If not installed according to manufacturer instructions.
  3. Commercial use: Appliances used in commercial settings are not covered.
  4. Acts of nature: Damage from floods, fires, earthquakes, or power surges.
  5. Unauthorized repairs: Service by non-authorized technicians voids warranty.
  6. Cleaning & maintenance: Issues resulting from improper cleaning or lack of maintenance.

NOTE: Review full warranty document for complete list of exclusions.

Making a Warranty Claim

Follow these steps to request warranty service for your Kenmore Elite Stove.

  1. Contact Kenmore Support: Call 1-800-KENMORE or visit website.
  2. Provide information: Have model number, serial number, and purchase receipt ready.
  3. Describe issue: Explain symptoms and any troubleshooting already performed.
  4. Schedule service: Authorized technician will contact to schedule repair visit.
  5. Prepare for service: Ensure clear access to stove and have proof of purchase available.

Tip: Document all communications and keep copies of service reports.

Authorized Service Providers

Kenmore maintains a network of authorized service providers for warranty repairs.

Service TypeContact MethodResponse Time
Warranty Repairs1-800-KENMORETypically 2-5 business days
Online SchedulingKenmore.com/service24/7 scheduling available
Emergency ServiceAdditional fees applyNext-day service possible
Technical SupportPhone or online chatAvailable during business hours

Extended Warranty Options

Extend your protection beyond the standard warranty period.

  1. Purchase timing: Can be added within first year of original purchase.
  2. Coverage options: 2, 3, or 5 year extensions available.
  3. Coverage details: Includes parts, labor, and sometimes additional benefits.
  4. Cost: Varies by duration and stove model; contact Kenmore for pricing.
  5. Activation: Must be purchased through authorized Kenmore retailers.

WARNING! Extended warranties from third parties may not be honored by Kenmore.

Care & Maintenance Requirements

Proper maintenance is required to keep warranty valid.

Regular cleaning of cooktop, oven interior, and control panel. Follow cleaning instructions in user manual. Use only recommended cleaners. Do not use abrasive pads or harsh chemicals. Schedule professional inspection every 2 years for optimal performance.

CAUTION! Failure to perform recommended maintenance may void warranty coverage.

Regulatory & Compliance Information

Kenmore Elite Stoves comply with applicable safety and performance standards. Manufactured to meet UL, CSA, and NSF requirements where applicable. Energy Star certified models meet federal efficiency guidelines. California Proposition 65 warning: This product may contain chemicals known to cause cancer or reproductive harm.

Frequently Asked Questions

QuestionAnswer
How long is the warranty?1 year full coverage from purchase date
Is registration mandatory?Required for full warranty benefits
What if I lose my receipt?Contact retailer for duplicate or use credit card statement
Are knobs and handles covered?Yes, if defective, during first year
Can I transfer the warranty?Warranty is transferable to subsequent owners with proof of transfer
What about glass breakage?Oven door glass covered only if defective; accidental breakage not covered

Support: 1-800-KENMORE; www.kenmore.com

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