Kenmore Elite Washer Repair Manual

The Kenmore Elite Washer is a high-efficiency front-load washing machine featuring advanced cleaning technology, multiple cycle options, energy-saving modes, and diagnostic systems. This manual provides essential information for troubleshooting, maintenance, and repair procedures. Below are key sections covering safety, features, installation, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation & Setup 3. Specifications 4. Controls and Settings 5. Operating Instructions 6. Maintenance & Cleaning 7. Diagnostic Codes 8. Common Repairs 9. Safety Precautions 10. Warranty Information 11. Troubleshooting Guide

Features at a Glance

Key components: Front-load drum, electronic control panel, water inlet valves, drain pump, motor, suspension system, and diagnostic LED display.

FeatureDescription
Steam Clean OptionUses steam to remove tough stains and sanitize fabrics
Multiple Wash CyclesNormal, Heavy Duty, Delicates, Quick Wash, Sanitize
Water Level SelectionAdjustable water levels for efficiency
Temperature ControlHot, Warm, Cold water settings
Spin Speed OptionsVariable spin speeds up to 1300 RPM
Delay StartProgram wash cycles to begin later
Child LockPrevents accidental changes to settings
Diagnostic SystemDisplays error codes for troubleshooting
Energy Star CertifiedMeets energy efficiency guidelines
Self-Clean CycleCleans drum and prevents mold/mildew

Installation & Setup

Unpack and inspect contents. Ensure proper location and leveling.

  1. Remove shipping bolts: Locate and remove all transit bolts from rear panel.
  2. Level the washer: Adjust front leveling feet until machine is stable.
  3. Connect water supply: Attach hot and cold water hoses to corresponding faucets.
  4. Connect drain hose: Secure drain hose to standpipe or laundry sink.
  5. Plug into grounded electrical outlet.
  6. Run test cycle: Select Quick Wash cycle to verify proper operation.

WARNING! Do not remove shipping bolts before moving to final location. Ensure water connections are tight to prevent leaks.

Specifications

Controls and Settings

Electronic control panel with digital display and rotary selector.

Control Panel: POWER, CYCLE SELECTOR, TEMPERATURE, SPIN SPEED, OPTIONS (Steam, Pre-Wash, Extra Rinse), START/PAUSE, CHILD LOCK.

Cycle Settings: NORMAL (default), HEAVY DUTY (for heavily soiled items), DELICATES (gentle wash), QUICK WASH (30 min), SANITIZE (high temp), BEDDING (for bulky items), SELF CLEAN (maintenance). Temperature Options: HOT (140°F), WARM (100°F), COLD (tap temp). Spin Options: HIGH (1300 RPM), MEDIUM (1000 RPM), LOW (800 RPM), NO SPIN (drain only).

Operating Instructions

Proper loading and cycle selection for optimal performance.

  1. Sort laundry: Separate by color, fabric type, and soil level.
  2. Load washer: Do not overload; leave space at top of drum.
  3. Add detergent: Use HE (High Efficiency) detergent only.
  4. Select cycle: Turn knob to desired wash program.
  5. Adjust settings: Choose temperature, spin speed, and options.
  6. Start cycle: Press START/PAUSE button.
  7. Unload promptly: Remove clothes immediately after cycle completes.

Tip: Leave door slightly open between cycles to allow drum to dry and prevent odors.

Maintenance & Cleaning

Regular maintenance ensures optimal performance and longevity.

  1. Monthly cleaning: Run SELF CLEAN cycle with washer cleaner or vinegar.
  2. Clean detergent dispenser: Remove and rinse under warm water.
  3. Inspect drain pump filter: Clean every 3-6 months to remove debris.
  4. Wipe door seal: Clean rubber gasket to prevent mold/mildew.
  5. Check hoses: Inspect for cracks or leaks annually.

CAUTION! Unplug washer before performing any maintenance. Do not use abrasive cleaners on surfaces.

Diagnostic Codes

Error codes displayed to identify specific issues.

CodeDescriptionAction
F1Water inlet timeoutCheck water supply and inlet valves
F2Drain timeoutClear drain pump filter or check hose
F5Door lock failureCheck door latch mechanism
F7Motor control faultReset washer; check motor connections
F9Water temperature faultCheck heating element and thermostat
LFLoad imbalanceRedistribute laundry and restart
PFPower failureReset cycle after power restoration

Common Repairs

Step-by-step instructions for frequent repair scenarios.

  1. Replacing water inlet valve: Disconnect power and water, remove rear panel, disconnect hoses and wiring, install new valve.
  2. Cleaning/replacing drain pump: Access front panel, disconnect hoses and electrical, remove pump, clean or replace.
  3. Fixing door latch: Remove door gasket, access latch assembly, test continuity, replace if faulty.
  4. Replacing drive belt: Remove rear panel, release tension, remove old belt, install new belt with proper routing.
  5. Resetting control board: Unplug for 5 minutes, plug back in, press specific button combination.

WARNING! Always disconnect power before attempting repairs. Use proper tools and safety equipment.

Safety Precautions

Critical safety information for users and repair technicians.

Warranty Information

Kenmore Elite Washer limited warranty coverage.

1-Year Full Warranty: Covers repair or replacement of defective parts and labor. 10-Year Limited Warranty: Covers direct drive motor against defects. To make a warranty claim: Contact Kenmore at 1-800-426-9225 or visit www.kenmore.com. Have model and serial numbers ready. Warranty does not cover: Damage from misuse, improper installation, commercial use, or natural disasters. Proof of purchase required.

Troubleshooting Guide

SymptomPossible CauseCorrective Action
Washer won't startPower issue, door not closedCheck power cord, outlet, ensure door latches securely
No water fillingWater supply valves closed, clogged inlet screensOpen valves, clean inlet screens, check water pressure
Water won't drainClogged drain pump or hoseClean drain pump filter, check hose for kinks
Excessive vibrationUnlevel installation, overloaded, shipping bolts not removedLevel washer, reduce load, ensure bolts removed
Leaking waterLoose connections, damaged hosesTighten all connections, inspect and replace hoses if needed
Clothes still wetSpin cycle not working, load imbalanceCheck spin settings, redistribute load evenly
Error codes displayedVarious system faultsRefer to Diagnostic Codes section for specific code
Unusual noisesForeign objects in drum, worn bearingsCheck for objects, inspect drum bearings

Reset Procedure: Unplug for 5 minutes, then plug back in to reset electronic controls.

Service Support: 1-800-426-9225; www.kenmore.com

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