Kenmore Washing Machine Service Manual

The Kenmore Washing Machine Service Manual provides comprehensive information for the installation, operation, maintenance, and troubleshooting of Kenmore washing machines. This manual covers safety guidelines, technical specifications, error code diagnostics, repair procedures, and preventive maintenance schedules to ensure optimal performance and longevity of your appliance. Below are key sections for safety, features, installation, operation, maintenance, and troubleshooting.

1. Safety Precautions 2. Model Identification & Specifications 3. Installation Instructions 4. Control Panel & Operation 5. Cycle Descriptions 6. Maintenance & Cleaning 7. Error Codes & Diagnostics 8. Common Repairs 9. Parts List & Diagrams 10. Warranty Information 11. Troubleshooting Guide

Safety Precautions

Before servicing or operating the washing machine, review all safety warnings to prevent injury or damage.

Hazard	Precaution
Electrical Shock	Unplug machine before servicing. Do not operate with wet hands.
Moving Parts	Keep hands clear of agitator, spin basket, and drive mechanism during operation.
Hot Water	Set water heater to 120°F (49°C) max to avoid scalding.
Chemical Exposure	Use detergents and cleaners specified for washing machines only.
Tip-Over Hazard	Ensure machine is level and on a solid floor. Use anti-tip bracket if provided.

Model Identification & Specifications

Locate the model and serial number on the label inside the door or on the back panel.

Model Number: Example: 110.XXXXXXX
Capacity: 4.5 cu. ft. (typical)
Voltage: 120V AC, 60Hz
Current: 15 Amps
Water Pressure: 20-120 psi
Dimensions (HxWxD): 43" x 27" x 28"
Weight: 180 lbs (approximate)
Cycle Options: Normal, Heavy Duty, Delicates, Quick Wash, Rinse & Spin
Features: Automatic temperature control, multiple spin speeds, delay start, child lock

Installation Instructions

Proper installation is critical for performance and safety.

Unpacking: Remove all shipping materials, bolts, and brackets.
Location: Place on a level, solid floor near water supply, drain, and power outlet.
Water Connections: Connect hot and cold water hoses to corresponding faucets. Use new hoses; do not overtighten.
Drain Hose: Secure drain hose to standpipe or sink (max height 96 inches).
Leveling: Adjust leveling feet until machine is stable and does not rock.
Electrical: Plug into a grounded 120V outlet. Do not use an extension cord.
Test Run: Run a quick wash cycle without clothes to check for leaks and proper operation.

WARNING! Remove shipping bolts before use to prevent severe damage. Ensure water supply valves are fully open.

Control Panel & Operation

Familiarize yourself with the control panel functions.

Controls: POWER, CYCLE SELECTOR (Knob or Buttons), TEMPERATURE (Hot, Warm, Cold), SPIN SPEED (High, Medium, Low, No Spin), OPTIONS (Delay Start, Pre-Wash, Extra Rinse), START/PAUSE.

Operation Steps:

Load clothes evenly. Do not overload.
Add detergent to dispenser.
Select desired cycle, temperature, and options.
Press START.
Machine will fill, agitate, drain, and spin automatically.
Signal sounds at end of cycle.

Child Lock: Press and hold appropriate buttons (consult model-specific guide) to lock controls.

Cycle Descriptions

Select the cycle appropriate for your laundry.

Cycle	Description	Best For
Normal	Warm wash, cold rinse, medium spin.	Cotton, linens, mixed loads.
Heavy Duty	Hot wash, warm rinse, high spin.	Heavily soiled work clothes, towels.
Delicates	Cold wash, cold rinse, low spin.	Silk, wool, lingerie, hand-washables.
Quick Wash	Short cycle (15-30 min).	Lightly soiled items, small loads.
Rinse & Spin	Drain, rinse, and spin only.	Adding forgotten items, extra rinse.

Maintenance & Cleaning

Regular maintenance prevents odors and malfunctions.

Exterior: Wipe with a damp cloth. Do not use abrasive cleaners.
Dispenser Drawer: Remove monthly. Clean with warm water and mild detergent.
Door Seal: Wipe clean after each use. Check for debris.
Drain Pump Filter: Clean every 3-6 months. Locate behind access panel; place towel to catch water.
Affresh® Washer Cleaner: Run a cleaning cycle monthly with washer cleaner or vinegar to remove residue.
Leveling: Periodically check that machine is level.

CAUTION! Unplug machine before performing any maintenance. Do not use harsh chemicals.

Error Codes & Diagnostics

If an error code appears, refer to this table.

Code	Meaning	Action
F1/E1	Water inlet problem	Check water supply, hoses, inlet valve.
F2/E2	Drain issue	Check drain hose for kinks/clogs, clean pump filter.
F5/E5	Door lock fault	Ensure door is closed properly. Check lock mechanism.
F7/E7	Motor control fault	Unplug for 5 minutes. If persists, check motor/control board.
F8/E8	Overflow detected	Check water level pressure switch, hose connections.
Sud	Excess suds	Use less detergent. Run rinse cycle.

Common Repairs

Basic repair procedures for common issues.

Not Draining: Clean pump filter. Check drain hose for obstruction.
Not Spinning: Check for unbalanced load. Inspect drive belt and motor coupler.
Leaking Water: Inspect hoses, door seal, and tub seal. Tighten connections.
No Power: Check circuit breaker, power cord, and lid switch.
Excessive Noise: Check for loose objects (coins, buttons). Inspect shock absorbers and springs.
Not Agitating: Check agitator dogs/cams. Inspect drive mechanism.

Note: For complex repairs, contact authorized service technician.

Parts List & Diagrams

Reference for replacement parts (partial list).

Part # 285785: Water Inlet Valve
Part # 3360624: Drive Motor
Part # W10127457: Drain Pump
Part # WPW10305676: Door Lock Assembly
Part # 285811: Lid Switch
Part # 285146: Drive Belt
Part # 3949247: Shock Absorber
Part # WPW10006335: Control Board

To Order: Use exact model number. Diagrams available at searspartsdirect.com.

Warranty Information

Kenmore washing machines are covered by a limited warranty.

Full Warranty: 1 year on parts and labor from date of purchase.
Extended Warranty: 5-10 years on transmission and tub (specific models).
What's Covered: Defects in materials or workmanship under normal household use.
What's Not Covered: Damage from misuse, improper installation, commercial use, or acts of nature.
Service: In-home service provided by authorized technicians during warranty period.

Troubleshooting Guide

Symptom	Possible Cause	Corrective Action
Won't start	Power issue, door not closed, child lock on	Check outlet, close door firmly, deactivate child lock.
No water filling	Water supply off, kinked hoses, clogged inlet screens	Turn on water valves, straighten hoses, clean inlet screens.
Water doesn't drain	Drain clog, pump filter blocked	Check drain hose for obstruction, clean pump filter.
Excessive vibration/noise	Unbalanced load, not level, shipping bolts not removed	Redistribute load, level machine, ensure shipping bolts are removed.
Clothes still wet	Incorrect spin speed selected, overloaded	Select higher spin speed, reduce load size.
Detergent not dispensing	Dispenser clogged, using wrong detergent type	Clean dispenser drawer, use HE detergent for HE models.
Error code displayed	See Error Codes section	Refer to Section 8 for specific code diagnosis.

Reset Procedure: Unplug machine for 5 minutes to reset electronic controls.

Technical Support: 1-800-469-4663 | www.kenmore.com